Refund policy
Refund & Returns Policy
Thank you for supporting Patience The Porcupine.
Books
All book purchases are fulfilled and processed through Amazon. Returns, refunds, and exchanges for books must be handled directly through Amazon in accordance with their return policies.
Merchandise
Merchandise orders are fulfilled through our production partner. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
We will work with our fulfillment partner to resolve the issue.
Because each item is made to order, we do not accept returns or exchanges for size, preference, or buyer’s remorse.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after confirmed delivery.